Mente Elevada respects the privacy of every individual who visits our website or participates in our programs. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the principles of transparency, integrity, and compliance with applicable data protection laws.
1. Introduction
Mente Elevada is committed to maintaining the confidentiality and security of your personal information. By using our website, enrolling in our courses, or subscribing to our newsletters, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, we kindly ask you not to use our services.
For any privacy-related inquiries, please contact us at support@menteelevadas.com.
2. Information We Collect
We collect personal data necessary for delivering our educational and community services. This may include your name, email address, contact details, and payment information. Additionally, we may collect non-personal data such as browser type, device information, and pages visited to improve user experience and site performance.
3. How We Use Your Information
Your information is used for the following purposes:
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To provide access to courses, programs, and community features.
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To personalize your learning experience and deliver relevant content.
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To send updates, newsletters, and event information (only with your consent).
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To ensure secure payment processing and account management.
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To enhance our services through analytics and feedback.
We do not sell, rent, or disclose your personal data to third parties, except when required by law or necessary for service delivery through trusted partners who adhere to strict confidentiality agreements.
4. Data Storage and Security
All personal data is securely stored on protected servers. We implement advanced security measures, including encryption and restricted access protocols, to safeguard your information. While we strive to maintain the highest standards of protection, no system can guarantee absolute security.
5. GDPR Compliance
Mente Elevada fully complies with the General Data Protection Regulation (GDPR).
Under GDPR, you have the right to:
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Access, correct, or delete your personal data at any time.
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Withdraw consent for data processing.
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Request a copy of the data we hold about you.
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Limit or object to the processing of your personal data.
To exercise your rights, please contact us at support@menteelevadas.com. We will respond to all requests in accordance with GDPR timelines and procedures.
6. Confidentiality Policy
We recognize the deeply personal nature of the topics explored in our courses and retreats. All shared information, discussions, and personal reflections remain strictly confidential. Our mentors, team members, and facilitators are bound by ethical confidentiality agreements to ensure a safe and respectful learning environment.
We do not record or disclose any participant interactions without explicit written consent.
7. Cookies Policy
Our website uses cookies to enhance navigation and improve your user experience. Cookies are small text files stored on your device that help us understand user behavior and preferences.
We use:
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Essential cookies: To ensure basic functionality of the site.
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Performance cookies: To analyze website traffic and improve usability.
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Preference cookies: To remember your settings and preferences.
You can choose to accept or decline cookies through your browser settings. Declining cookies may affect certain functionalities of the website.
8. Third-Party Services
We may use trusted third-party tools for analytics, email communication, and secure payment processing. These providers have access only to the data necessary for their services and are contractually obligated to protect it.
9. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. When data is no longer required, it is securely deleted or anonymized.
10. Updates to This Policy
Mente Elevada reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of our website following any updates constitutes acceptance of the new terms.
11. Contact Information
For all inquiries, requests, or complaints regarding privacy or data protection, please reach us at:
support@menteelevadas.com